All commercial staff including ticket checking who wish to submit their grievances may meet Sr.DCM in the chamber from 15:30 to 16:30 hrs every day

Given below are certain guidelines which must be followed on board by TTEs and other ticket checking staff in order to streamline and ease the work on board. 1. Irregular passengers in reserved coaches be excess charged and excess fare be recovered up to point of detection; if room is not available in reserved coaches; and such passenger should be got detrained/shifted from reserved coaches as per rules. 2. Govt. cash should strictly be deposited by TTEs at the end of their beat. 3. All columns of EFT must be filled in legibly by double sided carbon process and passenger’s name, mobile number and signature be obtained therein. 4. TTEs must declare their private cash in letters and words both in their EFT and private cash declaration book maintained in DCTI/CTI(lobby) office both. 5. Any amount of private cash which is in excess to that permitted by Codal provisions must be verified by the supervisor prior to boarding the train. 6. Private and government cash should not be mixed under any circumstances. 7. Wait listed passengers should not be allowed in reserved coaches without the permission of concerned TTE. TTE should allow WTL passengers only if room is available in his coach.

Facility for messaging Salary details through SMS has been started in IPAS from this month. As per TRAI guidelines, one time consent is needed for availing SMS Service. Employees who are not receiving SMS from IPAS, need to send following text START to 09821736069 ఈ నెల నుండి ప్రతి కార్మికుడు యొక్క నెల జీతం వివరాలను CRIS IPAS ద్వారా మెసేజ్ ఇవ్వడం జరుగుతున్నది. ఇది ముందుగా వస్తున్నటువంటి మన జీతం యొక్క గ్రాస్ పే, నెట్ పే,డిడుక్షన్స్ మొత్తం మేసేజ్ ద్వారా తెలియపరుస్తారు. దీని తర్వాత రైల్వే అధికారులు, శాలరీ చెక్కును బ్యాంకు డిపాజిట్ చేసిన తర్వాత బ్యాంకు నుండి వచ్చే మెసేజ్ ఆధారంగా నెల సాలరీ ఎకౌంట్ క్రెడిట్ అయినట్లు భావించవలెను. దీనికోసం మీరు చేయవలసిందల్లా మీ సెల్ ఫోన్ ద్వారా START అని టైప్ చేసి 09821736069 నంబర్ కి మెసేజ్ చేయడమే.

Indian Railways is systematically monitoring user IDs, payment gateways and booking locations to bust touts who block.

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